Technology firm ChitHub Medical Solutions has launched a phone-a-doctor service which is a call operator platform that allows Nigerians to lay their health concerns before a doctor by simply dialling 0700D0CTORS. ChitHub chief executive officer Michael Agbogo, who conceived the platform while watching a phone-in programme on a business trip to South Africa, said, the use of technology and GSM would “allow people in rural areas to have access to the same level of health care you get in cities. The major problem we have in health care is it bring available, affordable and accessible to the people, he said at the launch of 0700DOCTORS in Abuja.
A call to the line puts patients in touch with any available expert in a standing pool of general practitioners and consultants who save patient history to profiles and can diagnose conditions, send prescriptions to patients by SMS or push them to pharmacies, and refer patients to nearest hospitals for advanced care.
He lamented limited capacity of Nigerian government to provide care through its more than 52 heavily overwhelmed tertiary health centres. Apart from there being a problem, the people to find a solution that problem are handicapped, said Agbogo. “This is about getting health care to people that need it the most, especially in rural areas
0700DOCTORS is Nigeria’s first bold attempt at using telemedicine, according to Dr Hadassah Iwuono. “The greatest impact of telemedicine is on the patient, their family and community. Using phone-a-doctor reduces travel time and related stresses for the patient.