The week-long training led by the SafeCare Programme Director, Dr Ibironke Dada, focused on the use of PharmAccess SafeCare quality improvement methodology for assessing and improving the quality and safety of healthcare services. SafeCare Standards are accredited by the International Society of Quality in Health Care (ISQua) and is currently being used in other African countries.
Participants opined that SafeCare tools would complement existing quality assurance tools in Lagos State. According to the Quality Improvement Officer, LMoSH, Dr Onome Agbedia, “This training has opened my eyes to how we can help the facilities improve on service.”
Service Delivery Director and Quality Lead, Lagos State Ministry of Health, Dr Emmanuella Zamba expressed optimism about how the application of SafeCare standards will foster a transparent selection and empanelment of facilities based on their SafeCare assessment.